The 360 degree process is a form of performance management or performance appraisal. 360 degree feedback is received by an individual about their behaviours in relation to the competencies required for their role. The feedback comes from all those who work around them - thus the term 360 degree. These people could include peers, subordinates, internal customers, external customers, business partners and managers. This data is then compared with the individual’s self assessment to highlight any similarities or differences of opinion.
The benefits of 360 degree feedback
By comparing an individual’s perception of their competence with the perceptions of others the benefits are three-fold:
Benefits to the Individual
Personal development requirements are highlighted
Strengths are identified
Feedback assists with individual learning especially around style and impact
Feedback helps individuals with their career management
Benefits to the Team
Involves all team members in the development process
Increases communication between team members
Increases overall team effectiveness
Benefits to the Organisation
Increases employee engagement as employees can see development investment and improvements being made through the process
Improves the customer experience – as they have a say in development requirements
Determines training and development requirements
Information can help the organisation retain and develop the right talent which in turn enables the organisation to develop and grow.
What to do next?
If you are interested in finding out more about 360 degree processes then please contact us.