There are numerous definitions of coaching but the one we prefer comes from Anthony Grant of the University of Sydney, 2000:

Coaching is “a collaborative solution-focused, results orientated and systematic process in which the coach facilitates the enhancement of work performance, life experience, self-directed learning and personal growth of the coachee”.

It is also helpful to highlight that coaching is not prescriptive, judgmental or directing.

We offer two types of coaching:

Benefits of coaching for the Organisation*

• Provides an objective sounding board for employees to make better business decisions.
• Demonstrates an organisation’s commitment to staff development (especially leadership development) and skills improvement.
• Can lead to increased employee commitment and satisfaction, which can lead to improved retention.
• Improves productivity, quality, customer service and shareholder value.
• Supports newly-promoted employees in their new role.
• Increases confidence, delegation and communication skills of employees.
• Provides a satisfactory self-development process.
• May assist employees in resolving personal issues which may affect work performance.
• Supports other learning and development initiatives e.g. reduce skill fade from training courses.
• Enhances leadership and management skills.
• Helps employees cope with fast-paced change and associated challenges.

*Based on a European Coaching Institute, White Paper, 2004.

Benefits of coaching for the individual:

• Develops an individual’s skills in managing, communicating, dealing with conflict and change.
• Rewards effective performers thereby promoting organisational loyalty.
• Demonstrates an investment in employee development.
• Improves personal effectiveness.
• Enhances emotional intelligence / interpersonal skills.
• Increases assertiveness and confidence.
• Improves time-management skills.
• Develops communication and listening skills.
• Leads to a positive impact on performance.
• Improves work-life balance and a reduction in stress levels.
• Results in greater self-awareness.

What to do next? 

If you are interested in finding out more about coaching and mentoring then please contact us.